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"Relaying denied. Proper authentication required"

 
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KieferSkunk
Site Owner
Site Owner


Joined: 09 May 2001
Posts: 455
Location: Covington, WA

PostPosted: Fri Jun 24, 2005 11:36 am    Post subject: "Relaying denied. Proper authentication required" Reply with quote

I just started getting this message this morning, though I've been able to send mail just fine before. At one point I had to switch to using Earthlink's SMTP server to send mail because I was using their service, and their firewall prevented me from making SMTP connections to any other sites including kieferskunk.net .

I'm no longer with Earthlink, so that limitation is gone, but apparently I can't get my client (Eudora 6/Windows) to work with Kieferskunk.net anymore. I can check my mail just fine, but I can't send - I get the message "Relaying denied. Proper authentication required."

Can someone help me figure out what the problem is here? Thanks.

(Unfortunately, I'll be out of town until Monday, so I won't be able to reply until then.)

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KieferSkunk
Site Owner
Site Owner


Joined: 09 May 2001
Posts: 455
Location: Covington, WA

PostPosted: Mon Jun 27, 2005 11:40 am    Post subject: Reply with quote

I'm back, and I'm still having problems. I can apparently send mail to myself just fine, but I get the "Relaying denied" message when I try to send to anything outside of PlanetFurry/KieferSkunk.net .

Anyone?

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KieferSkunk
Site Owner
Site Owner


Joined: 09 May 2001
Posts: 455
Location: Covington, WA

PostPosted: Mon Jun 27, 2005 11:52 am    Post subject: Reply with quote

Okay, that's bizarre... the problem appears to have just fixed itself. (Or someone here managed to fix it.) I can now send mail.

Thanks, and sorry for the spam. Smile

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Whip-lash
Kneel before me... for I am Root!


Joined: 20 Nov 2000
Posts: 573

PostPosted: Mon Jul 04, 2005 11:54 pm    Post subject: Reply with quote

It may have been related to either the SpamAssassin upgrade or the IP address migration. A few things to do when something like this happens are:
  • Ensure you are pointing to the SMTP domain for your site, and it resolves to the correct IP address
  • The server requires SMTP Authentication to be used when sending messages, so your email client must be able to support this
  • At the moment, SMTPS (Secure SMTP over SSL/TLS) is unsupported, and must not be enabled in your email client
  • If you continue to receive errors, and they appear to be coming from this server and not another external server, send a full copy of the message (including all headers) to [email protected]
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KieferSkunk
Site Owner
Site Owner


Joined: 09 May 2001
Posts: 455
Location: Covington, WA

PostPosted: Wed Jul 06, 2005 5:14 pm    Post subject: *poke* Reply with quote

No, it's working fine now. Smile Thanks.

BTW, Whip, did you ever get my private-messages and e-mails asking about another site? My fiancee wants to host her own art gallery on PlanetFurry, and I never heard anything back from you or anyone else about this. I don't think she wants or requires a domain, but she would like some space.

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